Many thanks for your support. Our trip was lovely and very well organized.

Malika Juneja
Mumbai, India

Writing this quick note to say thanks so much for all your assistance with our trip to KTM. The tour was very good and the guide you assigned to us is highly commendable! Thanks once again f

Jude Kahandawela
Sri Lanka

I loved it all… It was a fantastic adventure. Our holiday was incredible thanks to a wonder bunch of people helping us take care of everything. The service was i

Mr. Matthews

As I think I have already said I very much appreciated the expertise and personalized service and would not hesitate to refer anyone I know to use your service.

South Africa

Info Hub

What is the role of the travel agent and how has it changed?

Travel agents work hard on behalf of the consumer. The role of a travel agent is to make a trip - whether for work or pleasure - a stress-free and memorable experience. Travel agents spend time not only booking tickets and searching for affordable prices, but also personalizing their services for individual clients. ASTA’s motto, "Without a Travel Agent, You're on Your Own," exemplifies the importance and way professional travel agents view their role in today's changing market.

What are the benefits of using a travel agent compared to the Internet?

The Internet can be a powerful tool. It can increase the scope and reach of a consumer's efforts and allow a person to check hundreds of options or research destinations in depth. But to make the Internet work effectively, a person has to understand where to look and what questions to ask, otherwise hours can be wasted surfing the Web and ultimately produce unsatisfactory results. This is where a travel agent can make a world of difference.

Will the Internet replace the need for travel agents?

There are some things technology cannot replicate, and the personal touch is one of them. The Internet is a valuable resource, but it cannot replace the expertise, guidance and personal service of a travel agent. At a time when travelers are stressed out with hectic schedules, travel agents have all of the information at their fingertips, saving valuable hours of surfing on the Web. Agents also can offer insider tips based on personal experience.

How has the travel industry changed, and what factors affect travel?

Over time, the leisure travel industry has become price driven. Many people today base a large part of their travel buying decisions on cost and convenience. Additionally, more people are booking closer in to their travel dates. Thanks to dramatic discounting across the industry, consumers have been conditioned to wait until the last minute before booking in hopes of securing a deeply discounted package deal.